I purchased Golandsky Streaming, but cannot log in.
I am a beginner, which videos should I start with?
I am unable to download the video/PDF from the download link.
Is there a second book?
How do I update my credit card information?
How do I cancel my subscription?
Which videos are included in Golandsky Streaming?
Are the videos from the Taubman 10-DVD set available on Golandsky Streaming?
What is the difference between the Student and Teacher Editions of the Basic Alignment & Rotation book?
How do I access the video I just purchased?
I purchased Golandsky Streaming, but cannot log in.

Clearing cache/cookies and refreshing your browser usually solves this problem. For instructions on clearing cache and cookies on your browser, search the internet for instructions for the specific browser (Chrome, Safari, Firefox, etc.) you are using.

I am a beginner, which videos should I start with?

Golandsky Streaming has categorized videos covering basic topics in the "Basic" category which will be a good starting point. On the main Streaming page right below the "Featured Videos" there is a section, "Browse by category". Select the "Basic" button and videos under this category will be listed.

I am unable to download the video/PDF from the download link.

Depending on the operating system or browser, the download sometimes does not automatically start. In this case, right-click or long-tap on the download link, select "Save link as..." and choose the destination location on your computer or device to save the file.

Download access is limited for each video link in order to prevent unlimited link sharing. If you attempted too many times and have reached the download limit, please contact us.

Is there a second book?

Unfortunately at this time there are no plans to publish a second book following the Basic Alignment and Rotation book.

How do I update my credit card information?

Go to "My Account" in the top blue menu and go to "Payment Methods" in the left menu. You may see "No saved methods found". This is normal if this is the first time updating the credit card information. Go to "Add payment method", fill in the new credit card information and be sure to tick the checkbox next to "Update the Payment Method used for all of my active subscriptions." Submit by clicking "Add payment method".

How do I cancel my subscription?

Go to "My Account" in the top blue menu and select "My Subscription" from the left menu. In the top box starting with "Status" you will see "Actions" with a blue "Cancel" button. Click on this and the subscription will be cancelled. You will still have access to Streaming until the last day of the billing cycle.

Which videos are included in Golandsky Streaming?

All videos available for individual sale under the GI Streaming category are included in Golandsky Streaming for unlimited viewing.

Are the videos from the Taubman 10-DVD set available on Golandsky Streaming?

Videos from the Taubman 10-DVD set are NOT included on Golandsky Streaming. For more information on the Taubman 10-DVD set videos, please perform an internet search for "taubman technique videos".

What is the difference between the Student and Teacher Editions of the Basic Alignment & Rotation book?

The Student Edition has black and white pictures and is 64 pages where as the Teacher Edition has all color photos and is 92 pages. The Teacher Edition includes more information and detailed explanations.

How do I access the video I just purchased?

For video purchases which give you unlimited access online, log in to your account in the top menu and go to My Account>Memberships. Here you will see a list and links to all the videos you have access to. For video purchases where the video is to be downloaded for offline viewing, please check the order confirmation email for the download link.